Terms and conditions

1. Introduction

By accessing or using this website, you confirm your acceptance of these Terms & Conditions. If you do not agree, you must stop using the website.
Lebanon is our country of domicile.
We operate in Lebanon and ship internationally where permitted.

2. Definitions

– “Website” refers to afaninbyfatima.com
– “Merchant”, “we”, or “us” refers to Afanin by Fatima
– “User”, “customer”, or “you” refers to anyone accessing or purchasing through this website
– “Products” refer to physical items sold
– “Services” refer to digital courses or downloads

3. Services Provided

We offer online digital courses, downloadable materials, and physical creative products including stationery, mugs, tumblers, stickers, and customized items.

4. Booking & Reservation Terms

Digital courses are delivered immediately after payment. No physical delivery applies to digital services.

physical items are delivered to your doorstep.

5. Pricing & Payment Terms

– All prices are displayed in USD.
– Accepted payment methods: Visa, MasterCard, international cards, apple pay and any other methods shown at checkout.
– All payments are processed securely through our payment gateway.

6. Event / Course Cancellation & Refund

Digital courses and downloadable items are non-refundable once access has been granted.

7. Client Responsibilities

– Customers under 18 years are not permitted to register or transact on the website.
– Customers must provide accurate and complete information.

8. Production Schedule & Deliverables

For made-to-order items (e.g., personalized mugs, customized gifts) is 3-7 working days.

9. Intellectual Property Rights

All content, courses, designs, illustrations, and materials are the exclusive property of Afanin Fatima and may not be copied or redistributed.

10. Use of Images & Videos

Customer photos may be shared only with explicit permission.

11. Third-Party Vendors

We may use third-party logistics, printing partners, or digital service providers.

12. Force Majeure

We are not responsible for delays or failure to deliver due to events beyond our control.

13. Limitation of Liability

The company is not liable for any direct or indirect damages arising from product misuse or technical issues beyond our control.

14. Indemnification

Users agree to indemnify us against any claims resulting from misuse of the website.

15. Confidentiality

We maintain the confidentiality of all customer data in compliance with local regulations.

16. Privacy & Data Protection

See our Privacy Policy.

17. OFAC & Sanction Restrictions

We do not trade with or ship to OFAC-sanctioned or restricted countries.

18. User Account Responsibility

– Users are responsible for keeping account credentials confidential.
– Cardholders must retain a copy of transaction records and merchant policies.

19. Governing Law & Jurisdiction

These terms are governed by the laws of Lebanon.

20. Amendments

We may update these terms at any time. Continued use of the website means acceptance of updated terms.

21. Contact Details

Email: afaninfatima@gmail.com

whatsapp : +96170741806